Are your products guaranteed?  
  Personalized Cause ® wants you to be fully satisfied with your purchase. If you are not happy with your purchase, you may return it within 30 days of the delivery date for a full refund minus delivery charges and other charges that may apply. Please include your reason for return.

Please note: Customized items cannot be returned. If there is a problem with your order, or your order is damaged or defective, please contact us immediately.